Reference

raya22 Privacy Policy for Your Account

Our Privacy Policy explains what data we collect when you create a raya22 account, sign in from a mobile device, or use DANA and QRIS at the cashier.

Clear data purposesWallet record detailsAccount request pathCookie choices
raya22 raya22 Privacy Policy for Your Account
HELP WITH YOUR REQUEST

Get Policy Help Near Your Account

A clear contact route helps when you want to ask about your Privacy Policy rights, a wallet record, or an account detail. Start from the account help path beside the cashier status area and include the phone number on your profile. We use that account step to locate the right record without asking you to post personal data in an open message.

Team online

Account data request

Ask for the data linked to your account through our support path. We may confirm your phone verification first, then explain which records can be supplied where local law permits.

Wallet record question

For a DANA, OVO, GoPay, or QRIS reference, include the date and receipt code from your cashier history. We use those details to check status without exposing another account.

Correction or concern

Tell us which profile detail or privacy choice needs attention. Our account help desk can connect the request to your login record and explain the next identity check.

HOW WE HANDLE DATA

Privacy Controls Behind Your Login

Privacy work is tied to practical account steps rather than broad promises. We separate sign-in details from cashier references where the process allows, limit internal access to service needs, and use device…

Account details

We collect the phone number and verification details needed to create and maintain your account. Keeping these details current helps us match a privacy request to the correct login.

Device activity

When you sign in, we may record device type, browser signals, session time, and approximate network details. These records help identify unusual access without reading unrelated files on your device.

Cookie controls

Session cookies keep your login and selected language available while you move through the lobby. You can adjust browser cookie settings, although some account pages may then require another sign-in.

Wallet protection

DANA, OVO, GoPay, QRIS, virtual account, and bank transfer references are used to trace cashier activity. We do not ask you to send a wallet PIN or password in a support request.

Retention period

We keep account, security, and cashier records only for the operational or legal period that applies to the service. When a record is no longer needed, our processes remove or separate it.

Change requests

You can ask us to correct profile data or explain how a record is used. We may request phone verification before changing details, and some records cannot be removed while a legal duty applies.

Privacy Policy Answers for raya22

These Privacy Policy answers address the account questions we hear most often from people in Indonesia. They cover collection, device access, wallet references, cookies, retention, and requests for copies or changes. If your situation is not listed, use the account help path and keep your phone verification details private.

It covers account details, phone verification, device and session records, cookies, cashier references, support requests, retention, and the ways you can ask for access or correction where local law permits.

We use your phone number to create the account, support sign-in checks, and connect a privacy request to the right profile. We may confirm it before discussing account data.

Yes. The policy covers DANA, OVO, GoPay, QRIS, virtual account, and bank transfer references recorded during cashier activity. These references help us match status questions to your account.

No. Our device records relate to access signals such as device type, browser details, session time, and approximate network data. They are used for account security and do not provide a view of unrelated files.

Cookies can keep your session and language choice available between account pages. You can change browser settings, but disabling them may require repeated sign-in or affect pages that depend on an active session.

Retention depends on the type of record and the operational or legal period that applies. Account, security, cashier, and support records are removed or separated when they are no longer needed.

Use the account help path and state whether you want access, correction, or an explanation of use. Include your profile phone number, but never send a wallet PIN or password.