Know Which Legal Rules Apply
Our Legal notice explains the conditions attached to an account, including accurate registration details, phone verification before account access and the checks used when a payment or withdrawal needs confirmation. Access depends on local law, so your ability to use particular services can vary by jurisdiction.
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We record transaction references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity so our team can match a receipt to the correct account. If a rule changes, we update the wording on this page and keep the effective version identifiable. You should read
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the notice before opening an account, changing wallet details or requesting a balance transfer. For a policy question, contact us through the support path shown below and include your account phone number without sending a password or one-time code.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.